Frequently Asked Questions

How long will my new hair system last?

It is impossible to say accurately how long your hair system will last.

It all depends on many factors, including how you care for your hair system, whether you have a lace or skin bace (lace bases will generally last longer), if you wear your hair system to bed, how often you shampoo, etc. If you are rough on your hair system, it may last only 3 months or so. Some people get 8 months or even a year’s worth of wear from their hair system. Some factors that can shorten your hair system’s lifespan are: Wearing it to bed, treating it roughly, brushing it too hard or too often, brushing it when wet, using harsh shampoo, shampooing it too ofter, allowing gels, pomades and other products to build up, dirty enviroments, chlorinated swimming pools.

What can I do to make my hair system last as long as possible?

Shampoo twice a week at most.

Avoid hot water, blow dryers and shampoos with harsh detergents. Use a satin pillowcase to minimize friction if you wear your hair system to bed. Don’t overdo hair products and avoid products that contain alcohol, especially hairspray. Condition your hair every time you shampoo.

When hair starts falling out, do I need to get a new hair system?

Hair systems do not last forever because the hair does not have our natural oils to protect it.

I can have hair added to your current hair system, but I don’t recommend it. By the time your hair system has thinned noticeably, the hair is already drying out as well. In addition, the base may have begun to fray. By the time you pay for repairs and shipping, it really makes more sense to order a new unit. But if you just can’t bear to part with a favourite hair system, I can have hair added for a charge of £80.00 + shipping.

When will I receive my new hair system?

It is impossible to say accurately how long your hair system will last.

It all depends on many factors, including how you care for your hair system, whether you have a lace or skin base (lace bases will generally last longer), if you wear your hair system to bed, how often you shampoo, etc. If you are rough on your hair system, it may last only 3 months or so. Some people get 8 months or even a year’s worth of wear from their hair system. Some factors that can shorten your hair system’s lifespan are: Wearing it to bed, treating it roughly, brushing it too hard or too often, brushing it when wet, using harsh shampoo, shampooing it too often, allowing gels, pomades and other products to build up, dirty environments, chlorinated swimming pools.

Can you copy my existing hair system unit exactly?

Yes we can. Send it to us and we’ll be glad to duplicate it exactly.

You can even specify changes in base material, hair colour, hair density, etc.

Will the lace match my skin colour?

Our laces and skins are essentially transparent.

This allows your natural skin tone to show through. Even if you tan during the summer, the base will remain invisible.

What do I do with that strip of bare lace at the front hairline with my new hair system?

All new lace systems have a strip of bare lace at the front that needs to be trimmed away.

It is easy to trim that excess lace with a pair of sharp scissors, BUT – be sure to leave 1/8″ – 1/4″ strip of bare lace ahead of the actual hairline. Why? Having the bare lace in front means that if the lace starts to fray a bit, you will not lose hair at the hairline. When it is attached, that small strip of lace disappears against your skin.

Can I order a clip on unit?

If you still have hair underneath the base area of your hair system, clip-on units are an option.

You will need to increase the dimensions of your template base by at least 1/2′ to allow attachment to your existing hair. A potential problem when using clips is Traction Alopecia, which can cause permanent hair loss due to tension on the hair with the clips for an extended period of time. You can help avoid Traction Alopecia by alternating between two hair systems that have the clips located in different spots.

Do you offer full wigs for men and women?

Yes, and they are fabulous products too!

However if you have some remaining hair, especially around the back, I still recommend a hair system over a wig (or “full cap”) if at all possible. If your hair loss is extreme or patchy, I’d be glad to provide you with a full wig.